After-sales enquiries & appointments
Explain service procedures and booking from approved information, handing fault diagnosis to technicians.
Operations & production / 19
AutomotiveConnect every step from enquiry to after-sales.
Connect vehicle and parts information, repair jobs and customer follow-ups for sales, servicing or parts distribution.
Discuss your needsPRACTICAL APPLICATIONS
Start with one thing.
Something you do every day.
These are starting points for a conversation. The right solution depends on your workflow, available data and systems.
Parts & service-job hand-offs
Organise parts requests, quotations and job statuses so reception, warehouse staff and technicians share information.
THE FOUNDATIONS FIRST
What do we need to start?
- Vehicle, parts and service information
- Appointment, quotation and service workflows
Build review and responsibility into the flow.
Professionals confirm part compatibility, repair safety and final quotations, tested against service-job samples.
FROM IDEA TO EVERYDAY USE
Practical progress, step by step.
Understand the workflow
Identify recurring work, data sources, operators and exceptions, then agree on one improvement to start with.
Validate with samples
Build a contained prototype using authorised samples. Check answers, permissions and human hand-offs, and agree acceptance criteria.
Roll out and refine
Let a small team trial it, recording handling times, exceptions and feedback before deciding whether to expand.
BUILT AROUND YOUR WORK
Products and services to explore.
AI customer service & omnichannel inbox
HeyCS
Every conversation has a next step.
ExploreOrders, inventory & operations
ERP development & integration
From order to delivery, one connected business.
ExploreCustomer relationships & sales follow-up
CRM development & integration
Keep every customer relationship moving.
Explore